What Our Customers Say

‘We’ve been using the ARM service for several years. It enables us to be react quickly to the changing demands of the business by providing resource exactly when it’s needed. The quality of IR’s team means that we can trust them to provide the right resource – saving us valuable time and effort in the resourcing and interviewing process.’

Mike Sullivan - Portfolio Manager, Financial Services Company


‘I run a business change department that has fluctuating resourcing needs. This often requires me to scale up or scale down the numbers of project managers and business analysts that I use. I find that the ARM service allows me to do this very quickly with minimal risk because of the guarantees in place relating to quality. I've found the quality and experience of resource provided to be sound and dependable and the service to be personal and professional.’

Gareth Allen – Portfolio Manager for Change, Lloyds Banking Group


‘Before we started using the ARM service it was taking us up to 6 weeks to mobilise non-permanent resource. This meant that we were slow and unresponsive to resource requirements on major programmes and were significantly impairing our ability to deliver change within the organisation. We can now acquire very high quality resources within 5 working days from the time we place an order. We know that the resources that arrive on our site are fully interviewed, vetted and briefed on the programme.’

Programme Director, Telecommunications


‘Our traditional contractor recruitment model meant selecting candidates for interview from 12 potential CVs that were presented to us by a preferred supplier list of agencies. Our hiring managers would then meet the candidates and make a decision. As a result the quality and cultural fit of contract resource was extremely variable – we didn’t really know what to expect when new resource arrived on site. Utilising the ARM model has significantly improved the level of quality. Newly arrived contract resource starts having been fully briefed with the correct information. An unexpected outcome has been that since responsibility for hiring decisions was changed a number of our managers have admitted that they found interviewing difficult and stressful – and are glad to be able to focus on their day jobs.’

Programme Director, Utilities

Utilising the ARM model has significantly improved the level of quality. Newly arrived contract resource starts having been fully briefed with the correct information.